I've been working in the customer service industry, sales, and chat support for known U.S based companies for over 4 years and 3 years of experience as a Virtual Assistant (Executive Assistant/ E-commerce / General Social Media Management). With my work ethic and experience, I am confident enough to provide world-class projects in your company.
I have excellent skill sets that I acquired in my previous employment and I am very flexible in this type of job, as I am willing to undergo any training necessary to improve and do my task better. I can work under minimal supervision, even under pressure. I am easy to work with, and I have a flexible schedule to adjust to your preference.
I look forward to working with you to help your business grow.
MY SKILL SETS:
Customer Service:
* Customer Oriented
* Inbound calls
* Outbound Call Handling
* Experience in softphones phone handling
* Live Chat, Phone, and
* Answering product inquiries
*
* Appointment Setter
* Cold Calling
*Scheduling
Software/ CRM Tools
* Google Suite
* Slacks
*
* Zendesk
* Fresh Desk
* MS Office
* Zoho Mail
* Gmail
* Ring Central
*Canva Pro
* DeepL
* Copy.ai
* Trello
Administrative Work:
*Typing, editing, proofreading
*Touch- typing speed at least 65 wpm
General VA
* Recruitment Process
* Hotmail/Outlook, Gmail, Yahoo Mail
* File management using Google Drive
* General Management
* Executive Assistant
* Social Media Management
.
Training- Ecommerce
*Amazon FBA/FBM
*Helium 10
*Amazon Seller Central
*Product Listing
*E-bay
*Shopify
Experience: Less than 6 months
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