Current Employment Status:
Hired Full Time on Oct 11, 2023
My name is
Product Research Specialist. I'm trained specifically to fulfill tasks in the Amazon e-commerce platform such as Product Research, Keyword Research, Product Listing Creation &Optimization, Supplier Sourcing, and Customer Service.
PAST EXPERIENCES
Amazon Product Researcher (January 2021-October 2022)Create a Daily Product Sourcing Plan/Strategy;
Search, analyze, and evaluate online suppliers and their product categories/product range, in line with the company’s profit and sales targets as well as budget;
Consider various criteria in searching and choosing products, including competitor data, sales data, market/consumer trends, buying behavior, associated risks, and overall business environment (such as the pandemic);
Create product mix strategy, considering stock levels per peak seasons, special events, and supplier lead time;
Analyze profit performance of products and evaluate profitability trends as well as pricing strategy, using various tools such as Keepa, FBA Multi-Tool, BuyBotPro, and SAS;
Track and analyze trends on products consumption; and
Other related tasks in support of business operations.
English as Second Language Teacher - 51talk Philippines (October 2018-October 2020)
Teaching English to Chinese students (3-60 years old) through a technical medium
Maximize time management and facilitate learning growth for the student by undergoing training and teaching certifications.
Customer Service Representative - Teletech Pampanga (December 2018-May 2019)
Provide customer care through Inbound calls from US-based account.
Cordinate with customer service agents, team leaders, training heads and operations management for optimization of the account.PERSONAL SKILLS AND TRAITSEager to LearnHighly DetailedResults-OrientedDiligent and OrganizedProblem SolverHighly TrainableSKILLSCustomer ServiceProduct ResearchProduct Listing Creation & OptimizationInventory ManagementBasic Graphic DesignKeepa UtilizationVarious Tools and Apps UtilizationTake your business to a whole another level with my arsenal of finance, administration, virtual assistance, and customer service skills.
In today's fast-paced world where efficiency outpaces mere talent alone, conducting time-saving and cost-effective measures can help you compete whatever industry you specialize in.
On the other side of the spectrum, teaching English as a primary language as well as composing chart-topping songs are some of my creative abilities.
Get technical or creative, one thing is for sure: I will bring you value for your success.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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