Ruperto

Customer Support Specialist | Technical Troubleshooting | B2B & B2C

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Overview

Looking for full-time work (8 hours/day)

at $4.63/hour ($896.00/month)

Associates degree

Last Active

June 3rd, 2026 (today)

Member Since

October 12th, 2021

Profile Description

Customer Support Specialist with extensive experience assisting B2B and B2C clients via voice, chat, and email. Known for strong troubleshooting skills across multiple platforms including fitness management systems (Mindbody, F45, FS8), Global Distribution Systems (Travelport Smartpoint), Dealer Management Systems, IP-PBX (Virtual PBX), and telecommunications (Sprint Telecommunication. Skilled in software installation, configuration, network troubleshooting, and hardware support — delivering clear and efficient solutions across diverse industries and client environments.

Top Skills

Experience: 2 - 5 years

Experienced working across multiple SaaS platforms including: Fitness & Wellness: Mindbody (Membership Plan Management), F45 Academy (LMS), F45/FS8 Playbooks. Automotive DMS: Autoxloo, Webxloo Travel & GDS: Travelport Smartpoint (Desktop & Web), MyTravelport, TVLpod, Galileo, Apollo, Worldspan.

Other Skills

Experience: 6 months - 1 year

Mindbody, Intercom

Experience: 2 - 5 years

Business email, Google Sheets, Google Meet

Experience: 1 - 2 years

Gathered customer workout data, merged records, and removed associated devices using Postman.

Basic Information

Age
39
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  125
Government ID
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