Anna
Customer Service and Workforce Management Champion
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $14.00/hour ($1,232.00/month)
Bachelors degree
Last Active
October 16th, 2024 (61 days ago)
Member Since
July 26th, 2010
Profile Description
Customer Service E-Commerce, Social Media Management, BPO Data Analysis, Quickbooks Book keeping
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Being in the business outsourcing space has honed my skills in the Customer Service Industry. I specialize in E-commerce with experience in process improvement
Human Resources » Workforce Management
Experience: 5 - 10 years
I have led teams to create efficient schedules for accounts with over 500 agents. I have managed multiple queues effectively, ensuring SLAs and other metrics are within target.
Other Skills
Basic Information
- Age
- 40
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Imus, Cavite
- Tests Taken
- DISC
- Dominance: 26
- Influence: 36
- Steadiness: 28
- Compliance: 10
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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