Reservations Agent

Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 10th, 2026 (8 days ago)

Member Since

October 4th, 2021

Profile Description

Are you looking for a proactive, detail-oriented, and customer-focused Virtual Assistant who understands the fast-paced demands of the hospitality and travel industry?and thrives in them?
You're in the right place.
With over 6 years of experience as a Senior Reservations Agent in a casino hotel, I?ve mastered the art of customer service, back-office support, calendar management, email handling, and online booking systems?with precision, grace, and efficiency.
I recently transitioned into the virtual space to help businesses like yours run smoother behind the scenes, so you can focus on growth and results.
What I Can Do For You:
Administrative Support: Calendar & inbox management, CRM updates, data entry, file organization
Customer Service: Chat/email support, booking coordination, complaint resolution
Reservations & Scheduling: Expertise in Opera PMS, hotel and casino systems, and travel arrangements
Email & Communication Management: Professional, courteous, and brand-aligned messaging
Travel Planning & Coordination: Itineraries, hotel bookings, transportation planning
Basic Canva Designs: Social media posts, reports, and branded materials
Tools I Use:
Google Workspace
Microsoft Office 365
Opera PMS
Zoom
Slack
Canva
ChatGPT
Why Work With Me?
I take ownership of tasks and deliver with minimal supervision
I bring a hospitality mindset?warm, solutions-oriented, and always professional I adapt quickly, communicate clearly, and value long-term working relationships
I?m currently working in a government administrative office, further sharpening my coordination and documentation skills
Open To:
Virtual Assistant Roles (Admin, Hospitality, Real Estate, Travel)
Customer Service / Email Support
Back-office Support
Booking / Reservations Coordination
Project-based and Long-term Work
Let?s discuss how I can help support your team or business! Message me today?I respond quickly and professionally. ?