I have been in the Call Center Industry for a good number of years working as a Shift manager and lastly as an Operations manager. I handle numerous sales accounts from credit card acquisition and fraud detection, travel and discount programs, consumer and business products as well as lead generation and appointment setting. I also have experience in handling inbound sales, retention and customer service. I am very well versed in handling e-mails. I time manage well, work under minimal supervision, well experienced in negotiating with different kinds of businesss proffesionals and have experience in assisting my direct superiors in their absence.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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