With more than nine years experience in Customer Service, this Jane of all trades has done almost everything, from phone, email, as well as live chat support. This all-around support girl also does interactive voice recording and voice overs.
Offering phone calls support for the US 411 and UK’s 118 118 for six years honed my call-handling skills. Both companies offer directory assistance and personalised services such as restaurant bookings, train times and even driving directions.
I did phone, email and live chat assistance for gaming companies that cater to mostly European customers for three years, including betting giant William Hill.
I am very enthusiastic, dedicated, responsible and I also have a good work ethic. It is my desire to utilise the skills I have obtained through my previous experience and constantly work on improving to provide the best customer experience.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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