I have years of experience in providing electronic and computer technical support. This includes hardware, network, operating system, CCTV, PABX, and software troubleshooting and repair. Acquired three Desktop and Laptop service engineer certificate from a well-known company namely Asus, HP, and Samsung. I also have worked part-time as a Video Editing (Sony Vegas), YouTube admin, Lead research, medical transcription, content writing, academic writing, E-book and article writing. However, the writings undergo proofread.
In addition, I acquired a lot of skills working for a local company, such as inventory management and customer support. I also excelled in using MS Word, MS Excel, Google Drive, and Google Spreadsheet, which I use for my daily reports. Moreover, I have basic knowledge of using software such as Photoshop, VPN, MS access,
I am currently running two businesses. One is real estate which is currently rented. And the other one is peer to peer lending that is managed by my employees and does not need a lot of time to manage. Therefore, both of the businesses will not compromise working time.
I am hoping for a long-term job which will give me opportunities to learn. If hired, I will work according to your protocol and will not be shamed in sharing ideas to help the business grow.
Work Experience
Online Work Experience
• Article writing
• E-book writing
• Lead research
• Medical Transcription
• Research and Academic writing
• YouTube Admin
• Video Editing
Cryptocurrency mining
Owner
(July 2017 – Current)
• Maintain hardware
• Cryptocurrency Monitoring Market Price
• Monitor cash flow and asset
Peer to Peer Lending
Owner
(August 2018 – Current)
• Monitor cash flow, asset, man power and payroll
Real estate for Rent
Owner
• Managing 1 studio condo unit and 1 house and lot
Manulife Life Insurance License Sale Agent
(October 2019 – October 2020)
Error Solutions
Technical Online Researcher and Video Editor
(July 2017 - March 2019)
• Post Technical Support website content
• Maintain a YouTube Channel
• Video Editing
Euro Towers
ICT Staff
(Sept 2017 - March 2018)
• Responsible for any ICT related task
• Responsible for Desktop support
• Assist in preparing and running events
• Monitor, maintain and repair Computer, Electronics, CCTV, PABX, and Network peripherals
• Provide monthly report to the owners
Red Keep Internet Café
Owner
(October 2013 - July 2016)
• Monitor and maintain computer systems and networks
• Monitor cash flow, asset, man power and payroll
3DScribe
Admin Staff
(Dec 2013 - Feb 2017)
• Responsible for monitoring office supplies
• Responsible for any ICT related task
• Assist in pulling human resource
• Provide monthly report to the owners
Allianza Grande Technologia (Electronic Distribution Company)
Company Website:
Technical Service Engineer under Customer Care Dept.
(Feb 2011 – Aug 2013)
• Responsible for Return merchandise authorization (RMA) / Return to vendor (RTV) processes and monitoring
• Provide 1st level technical support via calls,
• Provide 2nd level onsite or request for RMA pull out to resolve any concern beyond level 1
• Perform hardware and software troubleshooting and repair for Desktop, Notebook, Peripherals, All-in-1 printer, Office machine, Camera, Networking equipment, Mobile phone, Audio Visual and Tablets
• Provide product training and technical training
• Coordinate and Management with Logistics Dept. concerning Customer care Dept.
• Inventory Management
• Certified APS - HP Desktops, Workstations, and Notebooks servicing
• Certified Asus Desktops, Workstations and Notebooks servicing
• Certified APS - Samsung Desktops, Workstations, and Notebooks servicing
Dagundon Group of Companies (Food Distribution Company San Miguel product)
Data Encoder
(May 2010 – November 2010)
• Inventory Management and audit
• Responsible for Point on sale update and maintenance
• Responsible for monitoring cash and charge invoice
• Manages multiple stores and warehouses
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