CSR&TSR | VA | Appointment Setter| Digital Marketing

Overview

Looking for full-time work (9 hours/day)

at $2.16/hour ($468.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

September 20th, 2021

Profile Description

Hi! I'm John Jay, a highly motivated and dependable professional with nearly 2 years of BPO experience in both customer service and technical support. I also bring 6 months of experience as a virtual assistant, 2 months as a freelancer, and 6 months of hands-on experience in digital marketing, where I supported various clients with administrative, communication, and growth-focused tasks.

I specialize in:

Cold calling and appointment setting<8efe80624d780eba0c6493ec45140364>Email support and customer handling
Chat and live chat support, delivering exceptional customer service experiences
Escalation handling, including complex account and payment concerns

I also have experience in digital marketing, including:

Administrative support
SEO (Search Engine Optimization)
Content creation
Website building
Social media setup and management
CRM tools and systems

I’m proficient with tools such as:

Zendesk, Magento, Workbench ticketing systems
CRM platforms (including GoHighLevel)
Squarespace, WordPress, GoDaddy (website building and management)
Zoho Cliq (team communication)
Travefy (itinerary and client management)
Canva (graphic design and content creation)
Calendly (scheduling and appointment setting)
Wistia (video hosting and marketing tools)

I’m known for being:

A fast learner who adapts quickly
Detail-oriented and highly organized
A reliable team player who values clear communication and meeting deadlines

I’m passionate about helping businesses grow through excellent customer service and efficient task management. I’m always open to feedback and continuously looking for ways to improve.

If you're looking for someone experienced, committed, and easy to work with — I’d love to be part of your team!

Let’s connect and get started!Hi! I'm John Jay, a highly motivated and dependable professional with nearly 2 years of BPO experience in both customer service and technical support. I also bring 6 months of experience as a virtual assistant and 2 months as a freelancer, where I supported various clients with administrative, communication, and digital tasks.

I specialize in:

Cold calling and appointment setting, Email support and customer handling
Chat and live chat support, delivering exceptional customer service experiences
Escalation handling, including complex account and payment concerns

I also have experience in digital marketing, including:

Administrative support
SEO (Search Engine Optimization)
Content creation
Website building
Social media setup and management
CRM tools and systems

I’m proficient with tools such as Zendesk, Magento, Workbench ticketing systems, and various CRM platforms.

I’m known for being:

A fast learner who adapts quickly
Detail-oriented and highly organized
A reliable team player who values clear communication and meeting deadlines

I’m passionate about helping businesses grow through excellent customer service and efficient task management. I’m always open to feedback and continuously looking for ways to improve.

If you're looking for someone experienced, committed, and easy to work with — I’d love to be part of your team!

Let’s connect and get started!