Ive been in te BPO industry for sometime and my experience hoaned me to be versatile as agent.
The following skills I polished through the years.
-Technical skills
-Email handling and Etiquette
-interpersonal skill
-Typing skills
-Knowledgeable in Microsoft application ( Word, Excel and Powepoint)
-Call Handling Skills
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.