Ive been in te BPO industry for sometime and my experience hoaned me to be versatile as agent.
The following skills I polished through the years.
-Technical skills
-Email handling and Etiquette
-interpersonal skill
-Typing skills
-Knowledgeable in Microsoft application ( Word, Excel and Powepoint)
-Call Handling Skills
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.