Sarah

Insurance Operations Specialist | Quality Analyst & Claims Expert | Claims Assis

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Overview

Looking for any work (8 hours/day)

at $3.77/hour ($727.26/month)

Bachelors degree

Last Active

June 26th, 2026 (14 days ago)

Member Since

September 14th, 2021

Profile Description

Are you looking for a proactive partner to handle your operations so you can focus on growing your business?

I am a process-driven professional with 3 years of working experience in the insurance industry, specializing in Quality Assurance and First Notice of Loss (FNOL) operations. I am now transitioning my expertise into the Virtual Assistant space to help business owners achieve operational excellence.

I can help you with:
- Operations & Admin: Email/Calendar Management, CRM data entry and project coordination
- Quality Assurance: Auditing your processes, reducing errors and creating SOPs to keep your team consistent
- Communication: Reliable daily reporting, professional client handling, and pro-active problem solving

If you are a business owner who is currently drowning in back-office tasks, I am the partner you've been looking for. I don't just follow instructions, I help you refine your processes so you can focus on growing your business.

I am available to start immediately and would love to help streamline your current workflows. Please let me know if you have any questions or if you'd like to schedule a quick interview.

Top Skills

Office and Administration » Attention to Detail

Experience: 1 - 2 years

The ability to perform high-volume tasks with near-zero error rates, ensuring that documentation, forms, and data are always precise.

Office and Administration » Quality Assurance

Experience: 1 - 2 years

Systematically reviewing work outputs, call recordings, or data entries to ensure they meet quality standards and compliance requirements.

Other Skills

Customer Support » Customer Service » Conflict resolution

Experience: 1 - 2 years

Utilizing de-escalation techniques to handle dissatisfied customers or complex issues while maintaining a calm, professional, and empathetic tone.

Office and Administration » Regulatory Compliance

Experience: 1 - 2 years

Maintaining strict adherence to industry-specific regulations, data privacy laws and internal company policies.

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mabalacat, Pampanga

Tests Taken: IQ
Score: 118: DISC
Dominance: 10%
Influence: 10%
Steadiness: 49%
Compliance: 31%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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