Skills:
• Computer Applications (Microsoft Word, Microsoft Excel, Microsoft Power Point)
• Good communication skills – (English, Filipino, Cebuano)
• Good typing skills
Experience:
CALL CENTER AGENT
@NEOTECH ICT SOLUTIONS
From: February 1, 2014 – November 24, 2014 (Graveyard Shift)
Located @ 2nd Floor JME Bldg. Capistrano St., Ozamiz City
Position: Assistant Team Leader
-Responsible for doing daily reports, giving updates, monitoring agents and their performances, answering inbound and outbound calls to promote services and products offered by the company, as well as assisting specific customer’s concern. Updating databases and setting appointments to costumers.
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