Hi, I’m Jayson - an Executive Assistant with over 10 years of experience supporting e-commerce businesses, solopreneurs, and startups.
I’ve worked with some of the e-commerce businesses. I’ve also helped small businesses scale fast - like the Shopify and Amazon brand I supported in growing from 20K to 900K per month by refining operations, managing customer support, process optimization, improving product pages, product sourcing, and building SOP.
I’m hands-on, reliable, and love solving problems before they become issues. If you're looking for someone who understands how fast-moving businesses work and can grow with you, I’m ready to jump in.
Tools I’ve worked with:
- E-commerce Platforms: Shopify, Mirakl, Amazon Seller Central
- Affiliate Marketing: GoAff, Influencer Collaboration
- Customer Support: Zendesk, Salesforce, Outlook, Gmail
- Payment Systems: Stripe (Disputes, Refunds, Subscriptions)
- Product Sourcing: Alibaba, Inventory Coordination
- Graphic Design & Ad Creation: Canva,
- Data Analysis & Reporting: Google Sheets, Excel, PowerBI, Tableau
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- Leadership: Team Management, Hiring, Training, SOP Development, Process Optimization
- AI Tools: CatGPT, Claude, NanoBanana
- Project Management:
I’m a fast learner, always up for a challenge, and fully committed to helping your business grow smarter and faster.
Let’s work together to make things run smoother - so you can focus on the big stuff.
Experience: Less than 6 months
Acquired through 7 years of experience in various departments of an e-commerce business. Roles include Customer Service, Dispute Team, Dropshipping, Marketplace Escalations, Marketplace Seller Product Listings, and Product Listing Optimization.
Experience: Less than 6 months
Skilled in establishing and leading teams, as demonstrated by experience in initiating and managing a Trust & Safety team at MyDeal.com.au and spearheading training initiatives.
Experience: 1 - 2 years
Experience: 2 - 5 years
Meticulous attention to detail in conducting quality checks, approving product listings, and ensuring compliance with strict standards, resulting in the maintenance of high-quality digital catalogs and platforms.
Experience: Less than 6 months
Experience: 1 - 2 years
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