Excellent communication skills: Having good communication skills in the workplace is all about being able to convey information to people clearly and simply, in a way that means things are understood and get done. It’s about transmitting and receiving messages clearly. It means you can do things like give and understand instructions, learn new things, make requests, ask questions and convey information with ease.
Ability to Multitask with Professionalism: Entering with this kind of work you are bound to be pressure when it comes to dealing different kinds of customers. Moreover, if your job includes team-oriented targets to achieve, say a specific number of sales to make on a given day, then it becomes essential for one to possess multitasking skills, and to handle the pressure professionally.
Computer Literacy: An essential needs to keep a record of all the transactions that takes place with the clients. Various software are used for this purpose; which is why it is important to have the abiltiy to learn and work with computer software and database. Mostly, training is given for the same by the employer.
Good Typing Speed and Computer Navigation Skills: As a call center agent or working, or at any means that requires good typing and navigation speed to make work more quickly. More importantly, it helps you meets the target.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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