OS troubleshooting (Microsoft Windows ‘98 – Microsoft Windows 8, GNU/Linux)
Messaging applications troubleshooting (Outlook, OC, Lync, Notes, Sametime)
Troubleshooting knowledge in Virtual Machine and Remote Computing issues
PC Hardware troubleshooting
Intermediate Network troubleshooting
Knowledge in Active Directory management
Knowledge in Lync Server and Blackberry Enterprise Server management
Familiar with multiple CRM ticketing systems
Typing Speed:
36 WPM
Customer handling and soft skills
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.