Technical/Customer Support Representative (Web hosting, Internet-Networking)

Overview

Looking for full-time work (8 hours/day)

at $1.23/hour ($236.36/month)

Some College

Last Active

December 2nd, 2014 (4203 days ago)

Member Since

December 1st, 2014

Profile Description

- Computer Skills (Microsoft office, typing, surfing) Good Eglish Language Skills (Reading and
Writing) Hobbies: Online games and music
Customer/Sales/Billing Support Skills:
- Familiar with Processing Orders on E-bay
- RMA tools for Processing Product returns
Technical Support Skills:
-Hosting (Linux and Windows Server) - VPS, Dedicated, Shared Hosting
- Domains and DNS (Renenwals, registration, transfer)
- Knowledge about with Kayako and WHMCS.
- Familiar with applications like Live Chat, Asana, Hip Chat, Google Docs
-Knowledge of Routers and its GUI's
- Networking, Access Points, Switch, WIFI
- Troubleshoot Internet connection issues (TCP/IP, DHCP)
- Troubleshoot TV, Remote, Cable connections
-Email POP/IMAP setup
-Data Entry(Excellent in excel and any microsoft office applications)
- Familiar with all OS (Windows : XP, Vista, 7 & 8), Mac
- Knowledge about devices like Laptops, Android Phones, Xbox (Game Consoles)