Team Leader Advance Cyber Connection
September 2013 - March 2014
• Managing System of my client
• The one who do the payroll of the company
• Taking Calls for all the clients that wanted to hire a “Virtual Assistant”
• Track reports of clients and agents
• Monitor time in and time out of agents.
Virtual Assistant My Out desk- Real Estate Company
April 2012 - August 2013
• A senior Agent in My Out desk w/c handles websites of client
• Taking Calls for possible sellers and buyers
• Managing Facebook,Trulia,Craigslists,Twitter, NNEREN of client
• Tasks of doing a Broker Price Opinion and Status report of my client in the Real Estate Business
• Getting expire ds of properties and listings in the market
• Doing flyers and newsletters for properties and listings
• Blogging and news article for my client
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Collections Specialist IQOR, PHILIPPINES
June 2009 - February 2011
• Answers inbound telephone calls/inquiries from General Electric Company’s (G.E.) credit card holders in the United States of America
• Initiates outbound calls to various
G.E. clients for follow-ups of overdue and delinquent accounts
• Accepts on-line payments for collection to update clients’ accounts and handles proper recording of their payments
• Offers company incentives & privileges to clients to encourage them to promptly pay their accounts due to the company
• Was a consistent ranking agent for 2 years
• Has been Rank #1 Agent for 3 months over 300+ Agents
• 2 Years of being a Senior Agent and apprenticeship for supervisor
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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