Mercy

Customer Service/Telemarketer/Virtual Assistant/Social Media

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.29/hour ($1,024.00/month)

Bachelors degree

Last Active

July 8th, 2026 (16 days ago)

Member Since

September 5th, 2021

Profile Description

I have been a Customer Service Representative for more than three years and am currently a Telemarketer of one of the lead Japanese automation suppliers here in the Philippines.
I am experienced in monitoring service ticket progress and escalate tickets as required, resolves customer concerns by clarifying issues, investigating, and providing seamless customer support using different platforms. Participate in and perform particular tasks that the client assigned from time to time.
Managed potential customer lists using Salesforce ---------- ought in approximately new potential customers each ---------- lled multiple customers each day promoting one of the lead Automation equipment in Japan.
I recently graduated from an Online Virtual Assistance Academy where I learned the ff:
- Email Marketing and Management
- Social Media Marketing and Management
- Basic Graphic Design using Canva
- WordPress Management
Other skills:
- Ability to work without close supervision
- Excellent communication skills/fluent in English
- Flexible and can quickly adapt to changes
- Reliable and Self motivated
- Detail-oriented