Overview
Looking for full-time work (8 hours/day)
at $4.77/hour ($909.09/month)
3rd Year College undergraduate
Last Active
November 25th, 2014 (4226 days ago)
Member Since
November 24th, 2014
Profile Description
As a salesforce.com Subject Matter Expert, I am responsible in ensuring that Case Management Processes are strictly enforced to maintain Client Based targets in the green. Being a technical lead, I need to demonstrate exemplary technical skills to support a team of 30 representatives and provide accurate resolutions to salesforce.com customers' inquiries and issues leading to customer satisfaction and retention. I also act as the liaison to any case escalations to higher tiers ensuring all avenues of the application have been tackled before handing a case over for further investigation or backend configurations.
I also have to be ahead in terms of salesforce.com major releases to make sure a smooth and seamless knowledge transfers and training are conducted to keep our representatives on top of the application.
Top Skills
Other Skills
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”
Judy Bass
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.