With more than 5 years experience in the BPO industry, I am well rounded when it comes to
Customer, Technical, E-mail and Chat Support.
During my stay in the industry, I served as a CSR for 2 financial accounts, 1 technical account and 1 multi-skilled account which included billing, sales, collections, tech and customer support.
I got promoted and handled my own team to which I was able to drive key performance metrics demanded by our clients by means of frequent call and
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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