Customer Service
Quality Assurance
Data Entry and Analysis
Previous Job Description:
Audits calls, emails and back office transactions
Provides performance feedback and input to all monitored calls to increase service quality
Provides feedback to Supervisors and Trainers Serves as point of contact for all quality issues and questions Schedules, coordinates and facilitates call calibration sessions Updates personnel on changes regarding information, policies and guidelines
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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