Proclaimed as the top agent for three consecutive months since joining the Mcafee Team.
Was able to met and exceeded three required metrics, eg:
CSAT - Provided the best customer service onset of the call. Got a lot of commendation from different customer, got a special award from Mcafee's head Aaron Law.
AHT - Was able to reached the required handling time to meet the service level and to increase company's revenue.
QUALITY - Was able to show proper professionalism on call. addressing customers emotion.
It's not just about the product you sell, It's about the best customer service that you can give to your customer.
It's through the heart.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.