As a highly competent team lead, I would bring an organized, detail-oriented, and efficient
mindset to this
environment even at home.
Highlights of my qualifications include:
Can easily cope with stress and distractions and turn them into productive and
informative output
Train New Hires
Being a scholar of Project SPARTA that have knowledge of data and analytics
SME OPC
GY OPC TL
Proactive queue management
Delegate tasks and set deadlines
Oversee day-to-day operations
Maintain open communication with Operations Team
Monitor team performance and report on metrics
Motivate tea
Provide coaching, side x sides & quality control audits
Discover training needs and maintain detailed coaching logs
Listen to tea
Resolving all complaints, concerns and issues in a timely and diplomatic manner
Escalate concerns or issues to the Operations Manager and/or Head Office team
Provide reporting as required
Look for opportunities to improve order processes
Skills: MS OFFICE (Excel, Word, and PowerPoint)
SFTP such as Cyberduck and Filezilla, Slack, Hubspot,
FreshDesk, SharePoint, LastPass, Canva, GDrive, PDF, DataBox, Data and Analytics
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.