Lindielyn

Executive Assistant | CRM Manager | SEO Specialist | SMM

75 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.40/hour ($422.40/month)

Bachelors degree

Last Active

March 20th, 2024 (8 days ago)

Member Since

November 13th, 2014

Profile Description

Executive Virtual Assistant | SEO Specialist | Web Design and Customization | CRM Management & Integration, Email Marketing, Tech Support Specialist, Social Media Graphic Designer

Top Skills

Marketing » Social Media Management

Experience: 1 - 2 years

A hybrid position of Social Media Manager and Community Manager. I specialize in content ideation, scheduling, analysis, and data insights with experience in media buying (Facebook), content organization, and content strategy.

Web Programming » CMS » Wordpress

Experience: 6 months - 1 year

Setting up email automations from different CRM and then integrate it to WordPress using divi builder

Office and Administration » Email Management

Experience: 1 - 2 years

• Manage delivery of all CRM activity for the business – including e-mail, direct mail, SMS marketing, Push marketing, on-site site/mobile messaging, and other activity streams as required. • Manage and support the promotional calendar, ensuring that all promotional campaigns are delivered effectively. • Ensure that all communication activity delivered is consistent and follows the brand guidelines as well as best practice and that all materials are fully compliant with all relevant legislation. • Ensure that customer communications are kept up to date and reflective of any changes to our products or for any key seasonal events. • Perform proofing and quality assurance checks of all CRM campaigns ensuring that quality standards are met. • Work closely with internal departments to assist in coordinating all promotional activity and ensuring that all campaigns/materials complement overall business. • Track all campaigns and report performance on a regular basis to CRM Manager and stakeholders. • Monitor customer experience across all channels and make changes where required through support teams to ensure any sub-optimal items/processes/pages/etc. are improved. • Work closely with internal departments to assist in co-ordinating all promotional activity and ensuring that all campaigns/materials complement overall business. • Track all campaigns and report performance on a regular basis to CRM Manager and stakeholders. • Coordinate the completion of the CRM plan by providing regular project and task status updates and report team activities against the plan. • Manage any CRM campaign escalations to the CRM Operations team and business wide support and escalation teams. • Ensure that the process is followed at all times, including iterations to the process to drive efficiency and user training. • Support the CRM Executives work load/queries they may have on promotional activity.

Other Skills

Basic Information

Age
33
Gender
Female
Website
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Address
Iligan City, Lanao del Norte
Tests Taken
IQ
Score:  125
DISC
Dominance: 41%
Influence: 7%
Steadiness: 39%
Compliance: 13%
English
C2(Advanced/Mastery)
Uploaded ID
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