I am responsible with the following:
-Warmly greet customer
-Verify customer basic information
-Assist customer reason for calling
-Assist with placement of orders, refunds, or exchanges
-Place or cancel orders
-Confidently answer product related questions
-Suggest solution once product malfunction
-Attempt to persuade customer to reconsider cancellation.
-Inform customer of deals and promotions.
-Sell products and services.
-Utilize computer technology to handle high call volumes.
-Work with customer service manager to ensure proper customer service is being delivered.
-Satisfy customer
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.