I am a customer service professional with over five years of experience in hospitality and corporate support. I previously worked as a Front Office Agent in a 5-star hotel, where I handled guest concerns, bookings, and daily front desk operations while maintaining excellent service standards. During the pandemic, I also worked as a Customer Support Representative for Shell Philippines, assisting customers with inquiries and resolving issues efficiently through online and phone support.
I am confident in communicating with customers, handling complaints with empathy, and finding solutions that leave clients satisfied. I am reliable, detail-oriented, and comfortable working in fast-paced environments. I am looking for a full time or part time role where I can provide excellent customer support and help improve customer experience.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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