Hi! I'm
Before transitioning to the freelance world, I worked as a Technology Consulting Associate at KPMG Philippines, where I performed complex IT General Controls and SOC audits for multinational clients across various industries, including telecom, manufacturing, and finance. This background enables me to bring a high level of structure, security awareness, and analytical thinking to every project I undertake.
What I Can Help You With:
- Calendar, inbox, and meeting management- Participant and lead coordination (from outreach to follow-up)
- Form handling (consent forms, scheduling links, etc.)- Remote session support using tools like Cleanfeed, Calendly, and Google Drive
- Social media management: post scheduling, content creation, story updates
- Video editing for social content (e.g., reels) using tools like CapCut
- Shopify updates (product images, discounts) and basic e-commerce support- Newsletter creation and publishing (Beehiiv)
- Community management across
- Admin documentation, SOP creation, and internal comms
I’ve handled remote recordings, managed video submissions from participants, followed up on uploads, maintained shared drives, and ensured smooth workflows, whether working with external vendors or handling everything in-house.
On the creative side, I use Canva and AI tools to generate brand-aligned visuals and videos, paired with captions and strategies tailored to each platform.
My background also includes experience in IT audit, which sharpened my attention to detail, organization, and process-driven mindset. I also have experience in customer service, which has taught me how to communicate clearly and solve problems efficiently.
I’m a fast learner and always willing to step outside my comfort zone. If there’s a task you need help with that’s outside my current experience, I’m confident I can learn it quickly and deliver what you need.
Tools I Use Regularly: Canva, Sora, CapCut, Beehiiv, Calendly, HubSpot, ClickUp, Google Workspace, Fathom, Notion, Cleanfeed, Shopify,
Let’s make things easier, smoother, and more organized — together.
Experience: 6 months - 1 year
Provided responsive support to participants, influencers, and leads via email and chat. Troubleshot issues, resolved concerns, and ensured positive experiences across projects.
Experience: 6 months - 1 year
Managed inbound and outbound communication via email, calls, and virtual meetings—ensuring clarity, responsiveness, and alignment with brand tone across multiple projects.
Experience: 6 months - 1 year
Provided end-to-end admin and operations support for tech and creative startups. Handled calendar management, email follow-ups, CRM updates (HubSpot), form processing, and remote team coordination using tools like ClickUp and Fathom.
Experience: Less than 6 months
Oversaw participant and task coordination for recording and video projects; scheduled sessions via Calendly, monitored deliverables, and ensured timelines were met using ClickUp.
Experience: 6 months - 1 year
Scheduled meetings and recordings using Calendly, coordinated availability across time zones, and ensured reminders were sent and followed up to minimize no-shows. Used tools like Google Calendar and ClickUp for seamless planning.
Experience: 6 months - 1 year
Proficient in using Google Drive, Docs, Sheets, Forms, and Calendar to manage schedules, organize project files, track participant data, and collaborate efficiently with team members and clients across different projects.
Experience: Less than 6 months
Assisted with nurturing leads and maintaining contact through email and meetings. Used HubSpot CRM to log interactions, monitor participant status, and follow up on tasks, ensuring a positive client experience.
Experience: 6 months - 1 year
Drafted and scheduled newsletters using Beehiiv. Managed promo updates, visual assets, and product highlights across e-commerce and gaming projects.
Experience: 6 months - 1 year
Designed graphics and short-form videos using Canva, CapCut, and Sora. Collaborated with AI tools and brand guidelines to produce visually engaging content for newsletters and social platforms.
Experience: 6 months - 1 year
Created and scheduled content for Instagram, Facebook, and Twitter using Canva, Sora, and CapCut. Handled captions, Stories, and engagement, plus subreddit and Discord content for brand presence.
Experience: 6 months - 1 year
Posted ads, screened applicants, and coordinated communication to attract qualified participants and partners. Used HubSpot to manage leads, track responses, and follow up, ensuring timely and organized engagement.
Experience: 6 months - 1 year
Experienced in accurate data entry using tools like HubSpot, Google Sheets, and Shopify. Ensured up-to-date records for participants, content, and inventory.
Experience: 6 months - 1 year
Skilled in handling professional correspondence, managing inboxes, organizing threads by priority, and maintaining clear communication with clients and team members.
Experience: 6 months - 1 year
Proficient in online research for lead sourcing, influencer outreach, and content ideation—ensuring relevant and verified data is gathered efficiently.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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