I am a
versatile specialist in customer service, email handling, chat and technical support.My experience in customer and administrative support industry has taught me how to meet and exceed each customer’s expectations.
I am well capable with interacting with all kinds of customer since one my area of specialty is psychology.
I
also have assisted all types of customers in all types of settings such as answering inquiries, assisting clients with refunds, returns and credits,order processing, order cancellation, helping clients resolve their complaints and concerns. I
do have an experience with Zendesk, liveperson
and customer CRM and I am willing to work night shift and holidays, whatever the work demands of me will be okay. I will do my utmost best at any job I get.
*Characteristics and Skills
-Strong in English writing skills, vocabulary and word choices for customer
-Proactively solve problems
-Extremely organized
-Fast learner and able to follow direction preciously
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