Current Employment Status:
Hired Full Time on May 11, 2026
Daisy
Experienced General Virtual Assistant | Customer Service Expert |Operations Coor
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelors degree
Last Active
July 4th, 2026 (5 days ago)
Member Since
August 15th, 2021
Profile Description
Experienced General Virtual Assistant | Customer Service Expert | Operations Coordinator
Are you looking for a highly skilled, reliable, and detail-oriented Virtual Assistant who thrives in a fast-paced environment? With over 3 years of experience in customer service and more than 5 years of experience in administrative assistance in both office and remote settings, I specialize in providing exceptional support, streamlining operations, and ensuring businesses run smoothly.
*WHAT I CAN DO FOR YOU:
Customer Support Expertise
Administrative and Virtual Assistance
Web Research and Data Management
Team Leadership and Coordination
Problem Resolution and Process Improvement
Operations Coordination
*SKILLS AND EXPERIENCE
Customer Support and Administrative Professional with over three years of experience supporting U.S.-based healthcare insurance clients in fast-paced environments. As a Customer Support Representative and Escalation Officer, I managed high-volume calls and
I bring solid administrative experience, including managing shared inboxes and calendars, maintaining accurate CRM records, preparing performance reports, and organizing structured digital filing systems to improve workflow efficiency and reduce errors.
*Tools and Platforms I'm Proficient in:
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Drive, Gmail)
- Zoom, Google Meet, Skype, MS Teams, WhatsApp, Ring Central (Communication and Collaboration)
- Salesforce CRM (Customer/Client Support System)
- Genesys Cloud (Time-tracking tool)
- Social Media Platforms
- Canva (Basic Editing)
- Airtable
I'm committed to helping businesses grow by providing top-tier support, enhancing efficiency, and ensuring seamless operations.
Let's connect! Message me, and let's discuss how I can support your business success.
Top Skills
Office and Administration » Data Entry
Experience: 5 - 10 years
Detail-oriented in accurately entering, updating, and maintaining data across CRM systems, spreadsheets, and databases. Skilled in verifying information, maintaining organized digital records, and ensuring data integrity while meeting deadlines in fast-paced environments.
Customer Support » Customer Service
Experience: 2 - 5 years
Experienced in handling complex and high-priority customer concerns by conducting thorough case reviews, identifying root causes, and providing timely, effective resolutions. Skilled in managing escalations through multiple channels (phone and email), documenting cases accurately in CRM systems, coordinating with cross-functional teams, and ensuring service-level agreements are met while maintaining professionalism, empathy, and customer satisfaction.
Office and Administration » Administrative Support
Experience: 5 - 10 years
Experienced in providing comprehensive administrative support, including managing calendars and shared inboxes, organizing digital filing systems, preparing reports, coordinating schedules, and maintaining accurate records. Skilled in streamlining workflows, improving process efficiency, and ensuring smooth day-to-day operations in a remote or office-based environment.
Other Skills
Office and Administration » Organization
Experience: 5 - 10 years
Highly organized with the ability to prioritize tasks, manage time efficiently, and maintain accurate records to ensure smooth workflow.
Office and Administration » Tech-Savvy
Experience: 5 - 10 years
Proficient in using digital tools, software, and online platforms; quick to adapt to new technology and troubleshoot technical issues efficiently."
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Luna, La Union
- Tests Taken
- IQ
- Score: 97
- DISC
- Dominance: 31
- Influence: 5
- Steadiness: 38
- Compliance: 26
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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