Virtual Assistant / Customer Service Representative

As a Social Media Manager, I developed and executed strategies to boost engagement by 25?ross platforms. I specialize in content creation, campaign planning, and analytics using tools like Metricool and Hootsuite. I’ve also organized successful collaborations and giveaways, growing community engagement and brand visibility for clients like Spicewell.

I have extensive experience in conducting SEO audits, optimizing blog and product pages, and implementing on-page SEO strategies. Using tools like SEMrush and Frase, I achieved 80%+ SEO scores for client projects, leading to a 30% increase in organic traffic. My process includes keyword research, content strategy planning, and website performance analysis to improve search visibility and drive measurable results.

I provide exceptional administrative support by managing calendars, scheduling appointments, coordinating travel arrangements, and streamlining workflows. Through tools like Google Workspace and Trello, I optimize operations, saving clients 10+ hours weekly. My work ensures smooth day-to-day operations with attention to detail and reliability.

Skilled at writing optimized and engaging content for blogs, product pages, and newsletters. I ensure clarity, relevance, and SEO-friendliness, aligning content with brand voice and target audience needs

I am proficient in creating visually appealing graphics using Canva and Adobe Creative Suite for email campaigns, social media, and marketing materials. My designs have supported successful campaigns by improving engagement and conversions. Projects include flyers, newsletters, and branded visuals for clients like Date Better Snacks and Mocktails & Manifestation.

Experienced in creating engaging short-form video content using tools like CapCut and Canva. I’ve edited videos for social media campaigns, event invites, and presentations to enhance brand storytelling.

I have managed large-scale email campaigns, optimized inbox workflows, and conducted email outreach to expand client networks. Using platforms like Shopify Collabs and Google Workspace, I streamlined communication, achieving a 15% increase in open rates. My expertise includes organizing inboxes, filtering messages, and automating email workflows.

Proficient in identifying high-performing keywords using tools like SEMrush and Google Keyword Planner. I create content strategies that align with audience intent, helping improve visibility and drive organic traffic growth.

Knowledgeable in managing and updating WordPress websites. I can publish content, perform plugin integration, and make minor theme customizations to maintain site functionality.