• Editing: Microsoft Word, Microsoft PowerPoint
• Databases: Microsoft Access, Microsoft Excel
• PC Operation Systems: Windows 2000, Windows XP and Windows 7
• Computer and Electronic- Knowledge of circuit boards, processors, chips, electronic equipment
and computer hardware and software including application
and programming
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Operations Analysis - Analyzing needs and product requirements to create a design.
• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Time Management - Managing one's own time and the time of others.
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