Directly manage day to day activities of a team of Telephone Bankers to ensure proper coverage to meet service requirements.
Handle administrative duties (i.e. employee file maintenance, management reporting, review and audit time sheets attendance records and communicate policy & procedure updates).
Perform required quality monitoring.
Perform other functions as directed by management.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.