Proficient in administrative and clerical tasks.
Excellent office and people management skills.
With 9+ years of experience in the BPO and KPO industries.
With a total of 5+ years of experience in the banking industry (credit card / retail finance and risk management / fraud investigations and recovery), CARD Act certified with proficiency in U.S. credit compliance regulations.
Provided excellent support for the following clients/companies:
Outbound sales for a DirecTV reseller.
Customer support for GE Capital Retail Finance as a Senior Financial Rep and Subject Matter Expert on U.S. credit compliance laws and regulations (Lowe's, Sam's Club & Walmart and JC Penney credit services).
Norton AntiVirus technical support for Symantec.
Customer support for AT&T's Billing & Sales Department.
Fraud investigation and recovery for JP Morgan Chase & Co.'s Fraud Operations Department.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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