Mark

Customer Service Specialist | Chat & Email Support

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($500.00/month)

Associate in Computer Science

Last Active

January 1st, 2018 (2620 days ago)

Member Since

October 25th, 2014

Profile Description

Proficient in administrative and clerical tasks.
Excellent office and people management skills. 
With 9+ years of experience in the BPO and KPO industries.
With a total of 5+ years of experience in the banking industry (credit card / retail finance and risk management / fraud investigations and recovery), CARD Act certified with proficiency in U.S. credit compliance regulations.
Provided excellent support for the following clients/companies:
     Outbound sales for a DirecTV reseller.
     Customer support for GE Capital Retail Finance as a Senior Financial Rep and Subject Matter Expert on U.S. credit compliance laws and regulations (Lowe's, Sam's Club & Walmart and JC Penney credit services).
     Norton AntiVirus technical support for Symantec.
     Customer support for AT&T's Billing & Sales Department. 
     Fraud investigation and recovery for JP Morgan Chase & Co.'s Fraud Operations Department. 

Top Skills

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Basic Information

Age
50
Gender
Male
Website
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Tests Taken
None
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