Proficient in administrative and clerical tasks.
Excellent office and people management skills.
With 9+ years of experience in the BPO and KPO industries.
With a total of 5+ years of experience in the banking industry (credit card / retail finance and risk management / fraud investigations and recovery), CARD Act certified with proficiency in U.S. credit compliance regulations.
Provided excellent support for the following clients/companies:
Outbound sales for a DirecTV reseller.
Customer support for GE Capital Retail Finance as a Senior Financial Rep and Subject Matter Expert on U.S. credit compliance laws and regulations (Lowe's, Sam's Club & Walmart and JC Penney credit services).
Norton AntiVirus technical support for Symantec.
Customer support for AT&T's Billing & Sales Department.
Fraud investigation and recovery for JP Morgan Chase & Co.'s Fraud Operations Department.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
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