Overview
Looking for part-time work (4 hours/day)
at $2.25/hour ($218.18/month)
Undergraduate BS Computer Science UP Manila
Last Active
October 24th, 2014 (4245 days ago)
Member Since
October 23rd, 2014
Profile Description
As a literary editor for our High School newspaper, I have had experience proof reading newspaper entries. I have written several articles for the same paper as well.
Working as a Call Center Agent for about 5 years now, I have had vast experience communicating using the English Language. Thus, English has already become my 2nd language.
Back in 2009, I have been assigned as a back up quality coordinator for a telecommunications accounts. This job has given me experience in ensuring quality calls are provided by our agents both under the criteria of policy and customer service.
In 2010, I had the opportunity working as an escalation specialist for a soft sales account. For 2 years, I have been assigned to answer escalated calls and emails from our customers. I am also in direct contact with our clients in the US thus, I am also adept in composing professional emails. While I was an escalation specialist, I am still joining calibration sessions with the quality team and helped in ensuring quality for calls, emails and chat correspondence.
Right now, I am working for an international bank. This has given me knowledge in the financial industry. I am already very familiar with day to day financial terms for deposit accounts and credit card accounts. I am comfortable working in a fast-paced environment, keeping integrity in everything that I do.
Top Skills
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 27
- Influence: 14
- Steadiness: 26
- Compliance: 33
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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