From 2004-2013, I have been working in the BPO industry. This covers experiences from customer service to collections. My last post was working for Xerox Collections working as a Senior Collections Specialist. It's mostly outbound calls for machine lease/rent on a daily basis, account updates and billing assistance.
Prior to that, I've worked as a banker from 1997-2004 as a loans processor.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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