Virtual Assistant (Part-Time)

Overview

Looking for full-time work (8 hours/day)

at $284,094.32/hour ($50,000,600.00/month)

College Graduate

Last Active

June 27th, 2018 (2360 days ago)

Member Since

October 23rd, 2014

Profile Description

Position:  Customer Service Representative
Company:  Convergys Philippines Inc.

Address:  SM City Clark, Manuel A. Roxas Hwy, Clark Freeport, Angeles, 2009 Pampanga
Date:  May 2017 – Jan 2018 
Reason for Leaving:  Better Career Opportunity
 
Job Description / Duties and Responsibilities:

Monitors suspicious transaction activities and resolves card member issues when card is restricted due to a transaction that needs to be validated. Contacts merchant and cardholders to verify charges and prevent dollar loss.
 
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information 

Position: Virtual Assistant 
Company: 20four7va
Date:  March 2015 – Jan 2018


             2 years experience of being an independent contract worker who provides administrative, creative or technical services mostly to Amazon Sellers.

Position:  Process Associate
Company:  Tata
Global Services (Philippines)

Address:  10th floor, Ascendas Accralaw Tower, 2nd Ave.
Corner 30th St., E-Square I.T. Zone, Crescent Park West, Bonifacio Global City
1634 
Date:  July 2015 – April 2017
Reason for Leaving:  Resigned


Job Description / Duties and Responsibilities:  
Assists in implementing production procedures to
optimize new and existing business processes. Gathers research on new and
existing technologies and procedures. Typically reports to a manager or head of
a unit/department.
 
Position: 
Technical Support

Company: 
Convergys Philippines Inc.

Address:  Building C SM Mega Mall, EDSA Corner Julia
Vargas Avenue, Ortigas Center, Mandaluyong, 1550 Metro Manila
Date:  August 2011 – February 2014
Reason for
Leaving:  Resigned

Job Description / Duties and Responsibilities:

Monitors and maintaining the computer systems and networks within an organisation or consumer level in a technical support role. Resolves any issues or changes required, such as forgotten passwords, viruses or email issues, and device issues.
 
Position:  Process Trainer
Company:  Sutherland Global Services

Address:  Jose Abad Santos Ave, Clark Freeport, Angeles, Pampanga
Date:  February 2007 – July 2011
Reason for Leaving:  Resigned
 
Job Description / Duties and Responsibilities:

Create a learning environment in an organization, develops and coordinates
administration of training and intervention programs, evaluates training
outcomes and conducts research to gather and provide information.
 
Position:  Service Crew
Company:  Jollibee Food Corporation

Address:  Jose Abad Santos Avenue, Mexico, Pampanga
Date:  May 2004 – May 2004
Reason for Leaving:  Studies
 
Job Description / Duties and Responsibilities:

-Ensure that products are served to customers following the Jollibee standards.