I worked as a mentor/customer service representative for Amazon.co.uk Customer Service at EGS Philippines. I assist our trainees during their calls and also teach them the techniques on how to manage each concern of our customers. As a customer service representative I help our customers with their issues and concerns about their orders and accounts on Amazon. I ensure that every issue is properly dealt with, properly addressed, and all problems are solved.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.