Chat & Email Support/ Floor Support/ Sales Advisor

Overview

Looking for full-time work (8 hours/day)

at $4.72/hour ($909.09/month)

Associates degree

Last Active

June 3rd, 2026 (12 days ago)

Member Since

July 29th, 2021

Profile Description

Passionate and performance-driven professional with proven experience in customer service, chat support, floor support, and sales advising. Known for delivering seamless customer experiences, resolving issues efficiently, and driving sales through personalized support and solution-based recommendations.
I bring a strong blend of empathetic communication, and a sales-oriented mindset, helping both customers and teams succeed. As a Floor Support, I mentor tea ---------- mbers, provide real-time guidance, and ensure service quality standards are consistently met. In sales, I focus on identifying customer needs and aligning them with the right solutions—always aiming to create value and build lasting relationships.

Areas of Expertise:
Live Chat & Multi-Channel Support
Customer Engagement & Retention
Sales Conversion & Upselling
Floor Support & Peer Coaching
CRM & Support Tools (HubSpot)
Conflict Resolution & Escalation Handling
KPI & SLA Management

I’m always looking to grow in dynamic, customer-focused environments where I can support teams, elevate service, and drive results.