Data Entry Specialist, Writer, Customer Service, Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $143,096.72/hour ($27,273,090.91/month)

Bachelors degree

Last Active

February 18th, 2017 (3402 days ago)

Member Since

October 17th, 2014

Profile Description

My career has led me to specialize progressively more in the coordination and supervision of intricate multi-cultural back process outsourcing accounts and their staffs at the local to the international scale.
I have experience in: strategic operation preparations; working within the tight operational disciplines imposed by ambitious customer-oriented planning which I have helped to contribute; systematic administration to certain key metrics and deadlines (not to speak of episodic crisis management ); and the execution of modern leadership methods (in the course of staff motivation and participation in both decision-making and operational-mapping, lucidity in communication, and simple personal and telephonic inter-relations).
My own multi-ethnic background and analytical interests in other cultures, together with a command of several local languages, provided me confidence in handling negotiations and researches that require the reconciliation of different approaches to otherwise common problems.
I handled, from my previous employment, escalation inbound chat inquiries, registration, data management and issue management of specific company account while providing assistance in multi-level concerns about specific products, website, promotions, sales, etc. Monitors and alerts agents phone/chat status, attendance monitoring, tool’s functions and availability. Assists and floor walks for immediate customer relations crisis resolution and concerns.