I’m a customer service professional with 6+ years in the field, rising to Team Leader in Customer Support. I’ve also worked as a Dispute Specialist handling PayPal and Klarna cases. I managed escalations, refunds, and client issues swiftly and thoughtfully. On top of that, I’ve supported e-commerce clients in both the fashion and medical industries, so I’m familiar with handling orders, returns, sensitive product support, and specific customer needs. I deliver fast, reliable, and empathetic service — making sure every customer feels heard, valued, and satisfied.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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