Customer Care Professional & Financial Service Advisor

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

BS Psychology

Last Active

November 7th, 2024 (38 days ago)

Member Since

October 15th, 2014

Profile Description

• Deliver excellent customer service on all cardholders of the world’s most respected credit card brand.
• Answers general and specific account - related queries such as balance inquiry, transaction history,
rewards/rebates inquiry and card benefits/ services,
• Perform necessary account maintenance upon card member’s request (activation, card replacements, travel notification, card daily usage, bill payment, transfer of misapplied payments,
and online password reset)
• Championed the skill in setting-up fraud cases and disputes.
• Responsible in ensuring extraordinary customer service on all companies’ auto finance accounts.
• Provides assistance to customers, dealers and branch employees located in the USA regarding auto loan and lease inquiries.
• Task to do account maintenance such as monthly bill payment and payoff, lien and title releases, due date changes, interest calculation and explains billing computation