Jackielyn
Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.79/hour ($1,120.00/month)
Bachelors Degree
Last Active
July 1st, 2026 (13 days ago)
Member Since
July 25th, 2021
Profile Description
A year of experience on setting an appointment responsible for reaching potential clients via phone call. Customer service representative with over 5 years of experience. Act as supervisor. Provide excellent customer service. Handling inbound calls from customers complaints in a Financial / Bank Services Environment. Always maintain a positive, empathetic, compassion, and professional attitude toward customers at all time. Ensure that customer queries are answered to their satisfaction and in a timely manner.
Top Skills
Customer Support » Sales Support » Account Retention
Experience: 1 - 2 years
Customer Support » Sales Support » Credit Repair
Experience: 1 - 2 years
Engage in inbound calls with customers who have been declined for loans, understanding their concerns and effectively addressing objections. Pitch and sell credit rebuilding products that align with the customer's financial goals and circumstances. Maintain a positive and empathetic approach to turn potential rejections into successful sales. Provide clear and concise financial education to customers about credit rebuilding strategies and the benefits of the offered products. Ensure customers fully understand the product offerings, terms, and how they can improve their credit score. Offer ongoing support and follow-up to guide customers through their credit rebuilding journey. Account Representative
Customer Support » Customer Service
Experience: 2 - 5 years
Experienced Customer Service Representative in financial industry. Skilled in resolving customer inquiries, providing product knowledge, and offering exceptional service.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose, Batangas
- Tests Taken
- IQ
- Score: 104
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.