Sales Development Representative / Lead Generation Specialis

Overview

Looking for part-time work (4 hours/day)

at $4.71/hour ($454.55/month)

College Level

Last Active

May 6th, 2025 (395 days ago)

Member Since

October 14th, 2014

Profile Description

With 18 years of experience in the call center and customer engagement industry, I bring a well-rounded background spanning customer care, technical support, billing, collections, sales, and lead generation. I’ve worked with top-tier clients including DISH Satellite, Capital One, Chase, JP Morgan Chase, AT&T, Virgin Mobile, TELUS International Philippines, Workstream, Real Estate, and Payment Solutions.
My early career gave me hands-on experience across key functions, supporting customers, resolving billing issues, managing collections, and driving credit card acquisition campaigns. I’ve handled inbound and outbound sales, upselling, and retention for major telecommunications and financial services brands, consistently meeting and exceeding performance targets.
For the past 8 years, I’ve focused on Sales Development, where I specialize in:
- Prospecting & Lead Generation
- Outreach & Engagement
- Lead Qualification & Nurturing
- Pipeline Management & Collaboration
- Appointment Scheduling
- CRM Data Management & Reporting

I'm highly proficient in various CRM platforms and tools, allowing me to work efficiently and maintain accurate and actionable data. My ability to build rapport, ask the right questions, and move leads through the pipeline has made me a valuable asset in both B2C and B2B environments.
In addition, I’ve worked as an Online English Tutor for Japanese and Korean students, demonstrating strong communication skills, patience, and cultural sensitivity.
I’m passionate about helping businesses grow by connecting them with the right customers and delivering exceptional service at every touchpoint.