I am currently handling a process and product training in a BPO company. I train new hires,
provide update to tenured reps, maintains process specific data, keep records of the trainings conducted and update training modules and documents.
I am also handling process quality audits to make sure that the reps are adherring to correct and right procedures.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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