Vicente

Reports and Analytics

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.34/hour ($454.55/month)

College Degree

Last Active

October 26th, 2014 (4239 days ago)

Member Since

October 9th, 2014

Profile Description

I have 14 years of experience in the Philippine Call Center Industry ranging from Operations, Quality, and Workforce from an individual contributor to manager.
I have been involved with Customer Service and Technical Support accounts, supporting customer through email, chat, and voice.
I am Six Sigma Yellow Belt Certified.
I have a strong foundation on reports creation/generation and analytics.
I have authored numerous reporting tools and trackers using MS Excel.
Throughout my career, I have always been tasked to lead creation of reports and analysis for my accounts as well as creating action plans to address the results of the analysis.

Top Skills

Other Skills

Basic Information

Age
26
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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