Nikka

Expert with social media

25 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.09/hour ($360.00/month)

3rd year college

Last Active

June 15th, 2015 (3551 days ago)

Member Since

October 9th, 2014

Profile Description

I am currently working as a Technical Support Representative in a call center industry. I have been in this job for 2 years now. I was a customer support representative for 5 years and I had six months experience as a chat and email support with my previous company. I am currently handling Verizon DSL High Speed Internet service. We offer assistance to customers who have issues with their internet connection.
I feel I am strongest at being able to communicate to customers and relate to their feelings. And of course you should be able to know how to handle irate customers which I am good at, I let them vent out; listen to the customer; listen to what they are saying; assure them that you are there to have their issue fixed then provide resolution.

Top Skills

Other Skills

Basic Information

Age
25
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 22
Influence: 27
Steadiness: 15
Compliance: 36
English
C2(Advanced/Mastery)
Government ID
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