I am currently working as a Technical Support Representative in a call center industry. I have been in this job for 2 years now. I was a customer support representative for 5 years and I had six months experience as a chat and email support with my previous company. I am currently handling Verizon DSL High Speed Internet service. We offer assistance to customers who have issues with their internet connection.
I feel I am strongest at being able to communicate to customers and relate to their feelings. And of course you should be able to know how to handle irate customers which I am good at, I let them vent out; listen to the customer; listen to what they are saying; assure them that you are there to have their issue fixed then provide resolution.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.