Customer Service Representative

Overview

Looking for part-time work (6 hours/day)

at $3.31/hour ($480.00/month)

Associates degree

Last Active

July 8th, 2026 (yesterday)

Member Since

July 17th, 2021

Profile Description

A+ Virtual Assistant | Admin & Calendar Management | Appointment Setting & Lead Qualification | Customer Experience | CRM & Salesforce Specialist

Most businesses don?t struggle because they lack customers ? they struggle because messages go unanswered, follow-ups slip through, and systems get messy.

If you?re dealing with delayed replies, missed appointments, or an unorganized CRM, I help fix that.

I?m an A+ Virtual Assistant with 7+ years of experience in customer support, administrative assistance, and appointment setting, supporting enterprise clients like Capital One, JPMorgan Chase, HSBC, Koozie Group, and T-Mobile.

I specialize in keeping operations smooth through fast, professional customer communication and accurate CRM management using Salesforce.

What I handle for clients:
? Email, chat, and phone customer support
? Appointment setting, follow-ups, and calendar management
? Salesforce CRM updates, cleanup, and documentation
? Order processing and account support
? Inbox and task management (Google Workspace)

I work with minimal supervision, pay close attention to detail, and treat client relationships seriously.

If you need someone to step in, take ownership, and keep things organized, we?ll work well together.