With over a decade of experience in the call center industry, I’ve honed my skills serving clients across the UK, Australia, and the US. Since 2013, I’ve successfully transitioned into the digital space, focusing on social media management, copywriting, video editing, and image creation. My expertise with tools like Canva, Descript, CapCut, Camtasia, WordPress, Salesforce, and GSuite allows me to provide comprehensive support to businesses navigating the digital landscape.I’m recognized for my adaptability and ability to seamlessly integrate with teams, always prioritizing client success. My commitment is to understand your unique needs and deliver tailored solutions that drive growth and achieve your goals effectively.
Experience: 1 - 2 years
With 2 years of experience in Copywriting within the marketing field, specializing in crafting compelling content that resonates with target audiences, drives engagement, and supports marketing objectives. Skills in creating persuasive copy, understanding audience needs, and executing content strategies contribute to effective brand communication and storytelling. Proficient in Direct Response, Email, and Social Media Copywriting.
Experience: 5 - 10 years
With 5-10 years of experience in Social Media Management within the marketing industry, expertise has been developed and executed comprehensive strategies that enhance brand presence, engage audiences, and drive results across various platforms. Proficient in content creation and community management, ensuring a dynamic and effective online presence for brands seeking to connect with their audience and achieve marketing objectives.
Experience: 5 - 10 years
Boasting 5-10 years in Customer Support, a track record has been established in delivering exceptional service, resolving complex issues, and ensuring customer satisfaction. Experience has honed problem-solving skills, empathy, and the ability to manage a high volume of inquiries across multiple channels, contributing to a positive and supportive customer experience.
Experience: 2 - 5 years
With 5 years of experience in graphic design, specializing as a Canva expert, a track record has been established in creating visually compelling and engaging designs. Proficiency spans various design projects, including social media graphics, marketing materials, and branding assets. A keen eye for aesthetics, creativity, and attention to detail ensure the delivery of high-quality designs that effectively communicate clients' messages and resonate with their target audience.
Experience: 2 - 5 years
Specializing in social media video editing for 3 years, proficiency has been developed in utilizing tools such as CapCut, Descript, and Camtasia to create captivating and engaging video content for various platforms. Experience includes editing, enhancing, and optimizing videos to effectively convey brand messages and engage target audiences. A creative approach, technical expertise, and attention to detail ensure the delivery of high-quality video content that resonates with viewers and supports clients' social media marketing objectives.
Experience: 5 - 10 years
With 5-10 years of experience in office and administration roles, proficiency has been gained in various administrative tasks, ensuring smooth operations and efficient workflow. Expertise includes scheduling, data entry, document management, and correspondence handling. Adept at prioritizing tasks and managing deadlines, ensuring timely completion of projects. Diligence, attention to detail, and strong organizational skills have consistently contributed to maintaining a productive and well-structured work environment.
Experience: 1 - 2 years
With 2 years of experience in email copywriting, expertise has been cultivated in crafting compelling and effective email campaigns. Skills include writing engaging subject lines, persuasive body content, and compelling calls-to-action that drive conversions and engagement. Experience in segmenting audiences, A/B testing, and analyzing performance metrics ensures the delivery of targeted and impactful email campaigns that resonate with recipients and achieve marketing objectives.
Experience: 2 - 5 years
With 4 years of dedicated experience in sales support, proficiency has been honed in providing comprehensive assistance to sales teams and clients alike. This includes managing inquiries, processing orders, and resolving customer issues promptly and effectively. Expertise extends to maintaining accurate sales records, coordinating with various departments, and ensuring seamless communication between internal teams and external stakeholders. The focus remains on delivering exceptional service and fostering positive relationships to drive sales growth and customer satisfaction.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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