I have been working in a call center for almost three years. I was into sales and recently into customer service for Sprint USA. As a sales agent I was tasked to offer complimentary items and convinced customers that they should and will be needing the items together with their orders. Being a customer service representative I was tasked to troubleshoot and resolve network connectivity issues, provide support for billing and technical concerns to customers, educate customers on inquiries and other product information.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.