• Can take charge of any organization (point of contact)
• Strong verbal and personal communication skills.
• Decision making, critical thinking.
• Self-motivated, initiative, maintains a high level of energy.
• Always at goal and a great motivator.
• Accuracy and Attention to details.
• Tolerant and flexible. Adjusts to different situations.
• Organization and prioritization skills.
• Problem analysis, use of judgment, and ability to solve problems efficiently.
• Established good working relationships with customers/clients.
Backed with more than a decade of experience, I can say that I am an expert in the Financial Services industry and all other customer services fields. I had solid exposure working in Mortgage, Property Management, Card Services, and Credit. I also held leadership positions in Training, Coaching Excellence, and Operations for some of the world's most respected Financial Services companies. My professional experiences, paired with my innate passion for helping clients, have given me various recognitions and accolades in the field. Although more than the awards, I find value and genuine fulfillment in discovering my customers' true needs and partnering with them to help them achieve their goals. I believe that getting into my clients' perspective is critical in unfolding their needs, much like how I appreciate other cultures through their customs and food whenever I get the chance to travel and explore the world.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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